| If you
have any problems with your service contact us at
888-332-1616 or support@terraworld.net.
Our Hours Are:
Monday thru. Friday - 8:00 AM to 7:00 PM
Saturdays - 10:00 AM to 7:00 PM
Sundays - Closed
To provide as much Spam-prevention as possible click
here to use Spam-Assassin.
The Federal Trade Commission has adopted a new rule
requiring Spam containing sexually explicit material
to be identifed as such, to set up a filter to remove
these messages click here.
If are
experiencing a windows dialogue
pop-up with
an "OK" button at the bottom and it appears to be an
advertisement, click
here
to disable windows messaging and stop it.
To use the Trend Micro, Inc Housecall anti-virus software, you MUST use Internet Explorer. Housecall will download a Java applet to your computer, which may take several minutes.
Popup Removal Instructions/Tools:
A tool for removing the programs and registry entries that cause popups, Ad-Aware, is available for free, this program will search your computer and prompt you to remove any spyware, malware, and popup programs. It is available for free download from download.com. Ad-Aware is produced by Lava Soft.
Virus Removal Instructions/Tools:
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Windows 95 and Windows 98:
- Double-click on "My Computer" then double-click on "Dialup Networking."
- Right-click on your Terra World connection and click on "Properties."
- Type the appropriate number in the phone number field.
- Click "Ok."
- Double-click on your connection and in the username field make sure that your username is your full email address (i.e. if your username is JoeUser, JoeUser@terraworld.net).
Windows ME:
- Click on "Start" then "Settings" and then "Control Panel."
- Double-click on "Dialup Networking."
- Right-click on your Terra World connection and then click on "Properties."
- Type the appropriate number in the phone number field.
- Click "Ok."
- Double-click on your connection and in the username field make sure that your username is your full email address (i.e. if your username is JoeUser, JoeUser@terraworld.net).
Windows 2000 and Windows XP:
- Right click on "My Network Places" and then click on "Properties."
- Right click your Terra World connection then click on "Properties."
- Type the appropriate number in the phone number field.
- Click "Ok."
- Double-click on your connection and in the username field make sure that your username is your full email address (i.e. if your username is JoeUser, JoeUser@terraworld.net).
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