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Terra World Communications is now Valnet

We're changing our name!

Terra World Communications, LLC is now Valnet, LLC - Full press release

For many years we've dealt with the difficulty of communicating "Terra World" to customers. It's a long domain name - terraworld.net, and can sometimes be difficult to spell or to verbally tell people when exchanging email addresses.

We're pleased to bring our new name and domain name in to service - Valnet, LLC is found at valnet.net.

This change impacts several things that our customers should be aware of, but first I want to assure you that:

Our prices will remain the same.
Our support will remain the same.
Our staff will remain the same.
Our phone number will remain the same
You can continue to use existing terraworld.net email addresses forever.

What does change?

Make payments to Valnet, LLC.
Our website will now be http://home.valnet.net
All new email accounts will be @valnet.net

We will be phasing in the new domain name on various services over the next week. As soon as we have completed the process of issuing our new SSL certificate, all SSL services will be available under valnet.net - services such as accounting and webmail. Update 2008-09-25: Yesterday afternoon we completed updating our SSL certificates. All SSL services are now available under the new domain name.

Stay tuned to valnet.net for more updates as they are made available. Remember: valnet.net is our primary resource for communicating with you!

If you have any questions or concerns please feel free to call us at 888-332-1616 or email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Thank You,

 Nick Bright
 Network Administrator

 
Valnet: Frequently Asked Questions

Q: Did the ownership of the business change?
A: No.

Q: Do I have to change my email address?
A: No.

Q: Can I get new email addresses @terraworld.net?
A: No, no new email addresses can be created @terraworld.net. All new email addresses are @valnet.net

Q: If I change my email address to @valnet.net, will I lose email stored on the server?
A: Yes, but you can ask support to copy your email from your old email address to your new email address.

Q: Will I lose my webmail contact list?
A: Yes, but again you can ask support to copy it from one account to the other.

Q: Can I fordward my old email address to my new email address?
A: Yes, we can alias your old email address to your new email address. You can also click on "Email Managment" under the support menu to edit your email options, including forwarding options. To log in type in your username, domain name (either valnet.net or terraworld.net depending on which address you want to manage), and your password. This form is encrypted via 256bit SSL.

Q: Do I need to change my Dialup username?
A: No, @terraworld.net and @valnet.net can be used interchangably with dialup service.

Last Updated on 2008-09-23 at 12:41:51.

 
© 2008 Valnet, LLC